- 1. What is Trust Now?
Trust Now is a premium leather goods company offering high-quality leather products, including wallets, belts, handbags, backpacks, laptop bags, travel accessories, and custom leather items. - 2. What type of leather do you use?
We use carefully selected genuine leather, including full-grain, top-grain, and premium-quality leather, chosen for durability, comfort, and timeless style. - 3. Are your products made from genuine leather?
Yes. We are committed to using authentic, high-quality leather to ensure every product is durable, stylish, and long-lasting. - 4. Do you offer custom leather products?
Yes. We provide customization services for selected products, including logo embossing, initials, names, and personalized designs. - 5. Where are your products manufactured?
Our leather goods are crafted by skilled artisans using premium materials and strict quality control standards. - 6. How should I care for my leather products?
Keep leather away from excessive moisture and direct sunlight. Clean it with a soft, dry cloth and use a quality leather conditioner occasionally to maintain its appearance. - 7. Do you ship internationally?
Yes, we offer both domestic and international shipping. Delivery times vary depending on your location. - 8. How long does shipping take?
Standard delivery usually takes 3–7 business days for local orders and 7–15 business days for international orders. - 9. What payment methods do you accept?
We accept major credit/debit cards, bank transfers, digital wallets, and other secure payment options available during checkout. - 10. What is your return and exchange policy?
If you’re not satisfied with your purchase, you may request a return or exchange within 14 days of receiving your order, provided the item is unused and in its original condition. - 11. Do your products come with a warranty?
Yes. We stand behind the quality of our products and offer a warranty against manufacturing defects. Normal wear and tear is not covered. - 12. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email or SMS to monitor your delivery. - 13. Can I cancel my order?
Orders can be canceled before they are shipped. Once dispatched, cancellations are no longer possible, but you may request a return according to our return policy. - 14. Do you offer bulk or wholesale orders?
Yes. We welcome wholesale, corporate, and bulk orders. Please contact our sales team for pricing and customization options. - 15. How can I contact Trust Now?
You can reach our customer support through email, phone, or the contact form on our website. Our team is happy to assist with any questions or concerns.